Vehicle Safety Recall FAQs in Memphis, TN

Did you just get notified about a recall on your current vehicle?

Don’t panic if you’re unsure what your next steps should be — Chuck Hutton Toyota is here to help. Even after you’ve driven off our lot with a quality new or used vehicle, our expert team has your back for all of your automotive needs. When you initially receive a recall on your ride, we know you probably have quite a few questions running through your head. Continue reading to get your questions answered, and if you still have lingering concerns, don’t hesitate to contact us and we’ll be happy to help.

What is a recall?

First and foremost, you may be wondering what exactly a recall consists of. While this notice can be an inconvenience, it’s actually the manufacturer or NHTSA taking the necessary steps in order to keep you and your passengers safe. Typically, a recall contains information about what safety hazard has been discovered within your model. Luckily, these issues need to be repaired by the manufacturer at no additional cost to the owner of the vehicle. This allows you to relax and schedule an appointment with our service department without the added stress on your finances. Our highly skilled technicians will ensure that you leave the lot with a secure and reliable ride.

What is NHTSA?

The NHTSA (National Highway Traffic Safety Administration) is committed to upholding vehicle safety standards in order to keep all drivers and passengers safe on the road. You can find trustworthy vehicle safety ratings on their website and keep yourself informed on what cars are considered the safest option for you. Their main mission states that they "save lives, prevent injuries and reduce economic costs due to road traffic crashes, through education, research, safety standards and enforcement activity."

How do I know if the pre-owned vehicle that I'm interested in has a safety recall?

Find out in minutes if your pre-owned ride has a recall by entering the VIN (Vehicle Identification Number) into the NHTSA’s search tool. If you don’t have this number handy, you can also search for your vehicle by inputting its year, make and model. We also have our own useful recall search tool where you can enter your VIN and see whether or not your car has a safety issue. When you drive a new-to-you ride, please don’t hesitate to ask for the vehicle’s CARFAX® Vehicle History Report™ at Chuck Hutton Toyota — transparency is of the utmost importance to us.

How will I find out if my vehicle is subject to a safety recall after I purchase it?

As long as you have your contact information and vehicle registration correct, you’ll be informed of recalls via phone, email or first-class mail. This notice will entail details on the safety risks that were recently discovered and what your next steps should be.

Does Chuck Hutton Toyota fix open safety recalls?

Absolutely! Here at Chuck Hutton Toyota, we take safety very seriously and will address issues that arise in order to ensure security for our drivers. Our service technicians will diagnose and treat repairs with high-quality equipment and genuine parts that fit like perfect puzzle pieces within your Toyota. If your vehicle needs repairs due to a recent recall, please don’t hesitate to contact us and set up a service appointment!

If you have further questions about vehicle safety recalls, feel free to stop by our dealership. We are conveniently located at 4601 Hutton Way, Memphis, TN 38116 , and we look forward to serving our customers from Memphis, TN, and throughout Southaven, Whitehaven and the Goodman Road area.